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UK's first — pre-employment screening AI

Training. Vetting. Compliance. Support. Charlotte has it covered.

One dedicated AI agent built on 18 years of real expertise. Available to your team around the clock.

No commitment  ·  No card required  ·  Charlotte is live before the call ends
Ask Charlotte directly

Select your area. Pick a question. Charlotte answers.

Click a tab, choose a question, and see Charlotte answer live.

01How does Charlotte become a new revenue line for my platform?
02How quickly can Charlotte go live inside my platform?
03What data does Charlotte collect from our customers?
04Can our customers add their own documents into Charlotte?
05Is Charlotte fully white labelled with our brand?
01What can Charlotte help my team with every day?
02How does Charlotte handle compliance questions accurately?
03Is Charlotte available outside of normal working hours?
04Can we add our own internal policies into Charlotte?
05What happens when legislation changes?
01What is Charlotte and what makes her different?
02How does Charlotte avoid giving wrong answers?
03What areas of screening does Charlotte cover?
04Is Charlotte a general AI tool like ChatGPT?
05Who built Charlotte and why?
01How does Charlotte embed into a platform?
02What data does Charlotte collect?
03What is a closed loop knowledge base?
04How does Charlotte stay current with legislation?
05Is Charlotte available 24 hours a day?
01How does the free trial work?
02What are the three deployment options?
03Is there a minimum contract term?
04How long does setup take?
05What happens after the trial?
C
Charlotte
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👈
Select a tab above then pick a question and I will answer it for you.
Three ways to work with Charlotte

One product. Built around you.

Software platform or internal company. Charlotte fits into how you already work.

Option 01
Charlotte standalone
Full training, vetting, compliance and support knowledge from day one. Single CSS embed code. No setup fee.
⚡ Live in under 10 minutes
Option 03
Your own AI agent
A fully custom built agent in your brand, your name, your tone of voice. Powered by Vetting Hub behind the scenes.
✦ Fully bespoke, fully yours
Find out more about Charlotte for your specific needs
65
Specialist topics
2,900
Sub-topics
18 yrs
Real expertise
Zero
Data collected
What Charlotte Knows | Vetting Hub
Four areas. One knowledge base.

Charlotte covers everything your team faces every day

She does not search the internet and she does not guess. When a question falls outside her knowledge base, she says so directly. In a training and compliance context, that honesty is what makes her genuinely usable.

📚
Training
Step by step guidance on how to conduct every pre-employment check correctly. What documents to accept. What the process requires at every stage. How to handle every scenario.
Compliance
DBS, Right to Work, BS7858, BPSS, CQC, FCA, GPG45, DUAA 2025 and every relevant UK standard. What the law requires. What regulators look for. What a defensible process looks like.
💬
Support
Answering the questions that would otherwise reach your support team. Available 24 hours a day, 7 days a week. Every question Charlotte answers is one that never reaches a human inbox.
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Risk
Screening risk, adverse information, fraud, sanctions, PEP checks and best practice guidance. Helping your team make better, more defensible decisions at every stage of the screening process.
The full knowledge base

65 specialist topics. 2,900 sub-topics.

Every topic below is covered in depth. Search for any area and Charlotte will have the answer.

🔍
Address Verification
Adverse Information and Best Practices
Adverse Information and What to Do
Adverse Media and Public Record Search
AI Fraud in Screening
Anti Money Laundering Check
Audit Quality and Continuous Improvement
BPSS Screening Standard
BS7858 Screening Standard
BS8406 Screening Standard
Candidate Rights and Management
Candidate Rights in Screening
CIFAS Fraud Check
Complaints and Disputes
Contractor and Temp Screening
CQC Screening Standard
Credit and Financial Checks
CTC (Counter Terrorist Check)
Data Policies and Procedures
Data Protection in Screening
Data Retention
DBS Checks
Decision Making and Override Governance
DfT Airside Screening Standard
Directorship Checks
DUAA 2025
DV (Developed Vetting)
DVLA Licence Checks
Education and Qualification Verification
Employment History and References
Escalations
Ethics and Fairness in Screening
FCA Screening Standard
Fraud Risk in Screening
Gaps in Employment Screening and Documentation
GDPR
GPG45
GSAT
HMRC 5 Year Statement
Identity Verification
Identity Verification Trust Framework (IDVT)
International and Global Workforce Screening
Name History
Outsourcing and Responsibilities
Overseas and International Criminal Records
PCI Screening Standard
PEP Check
Professional Licences and Memberships
Re-Screening Employees
Retrospective Screening
Right to Work Checks
Rules of Screening
Sanctions and Global Watchlist Screening
SC (Security Check)
Screening Audits
Screening Frameworks
Screening Governance and Accountability
Screening Policies
Screening Risk
Social Media and Digital Footprint Screening
Statutory Declaration
Technology in Screening and Vetting
Third Party and Supplier Management
TUPE Transfers in Screening
Understanding Screening
Showing 65 of 65 topics

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