About Graham Johnson — Vetting Hub Ltd

About Graham Johnson

18 years at the
operational centre.

Founder, Vetting Hub Ltd

For 18 years I owned and ran National Vetting Solutions. We worked with organisations across every sector — security, healthcare, financial services, education and government — helping them understand pre-employment screening, vetting compliance, risk and best practice.

Over that time I didn't just run the checks. I trained teams, I trained clients, and I spent years helping organisations make sense of compliance questions in a way that actually worked for them. I saw what happened when employers got it right and what happened when they didn't.

In January 2025 I closed the business. After 18 years I walked away, because I wanted to do something more meaningful with everything I had learned. I didn't want that knowledge to disappear.

Software platforms serving the recruitment, HR, onboarding and screening sectors all faced the same problem. Their customers were hitting compliance questions every day with nowhere good to go for a straight answer. That didn't sit right with me.

Graham Johnson, Founder of Vetting Hub Ltd
Founder, Vetting Hub Ltd
18 years in UK employment screening
Former owner, National Vetting Solutions
Trainer, advisor and compliance specialist

Why I built Charlotte

My knowledge.
Licensed to your platform.

18 years of specialist expertise, built into every answer she gives. Licensed per customer. Live in under ten minutes.

So I built Charlotte. She is my knowledge. Every compliance question I have answered over 18 years, every situation I have navigated, every standard I have trained teams on. All of it is in her knowledge base, covering 65 specialist topics and 2,900 sub-topics across the full scope of UK employment screening and vetting.

Charlotte is not a general AI tool. She does not search the internet and she does not approximate. She draws only from her specialist knowledge base. When she does not know something, she says so directly. In a compliance context, that honesty is what makes her genuinely usable.

Vetting Hub Ltd operates a per-customer licence model. Software platforms partner with Vetting Hub Ltd, offer Charlotte to each of their customers as a licenced add-on at £500 per month, and keep £250 per licence per month. When a customer signs up, Vetting Hub Ltd configures Charlotte for that customer and issues a unique CSS embed code within 24 hours. One line of code. Charlotte is live inside the platform for that customer in under ten minutes.

Every customer licence generates revenue for the platform. Every compliance question Charlotte answers never reaches the platform's support team. The cost does not grow as the customer base grows. The saving does.

Licensed per customer. Not per platform.
Each customer of the partner platform gets their own Charlotte licence at £500 per month. The partner keeps £250. Vetting Hub Ltd invoices £250. Always 50/50.
One CSS embed code per customer licence
When a customer signs up, Vetting Hub Ltd configures Charlotte for that customer and issues a unique CSS embed code within 24 hours. Live in under ten minutes.
No upfront cost. Revenue from the first licence.
There is no cost to become a partner. No development work. No product to build. The partner earns from the moment their first customer signs up.
Zero data collected. Zero GDPR obligations.
Charlotte collects nothing. No names, no candidate details, no conversation history. She sits completely outside the data processing footprint of both the platform and its customers.
Every question answered never reaches the support team
Charlotte absorbs every compliance question a customer would otherwise bring to the platform. As the customer base grows, that saving grows. The cost of Charlotte does not.

Free 7-day trial

See exactly what Charlotte can earn your platform.

Book a 30-minute call. Your trial is live before the call ends. No commitment. No card required.

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What Charlotte Knows

Charlotte's knowledge base covers 65 specialist topics and 2,900 sub-topics built from 18 years of real operational expertise in UK employment screening and vetting.

Address Verification
Adverse Information and Best Practices
Adverse Information and What to Do
Adverse Media and Public Record Search
AI Fraud in Screening
Anti Money Laundering Check
Audit Quality and Continuous Improvement
BPSS Screening Standard
BS7858 Screening Standard
BS8406 Screening Standard
Candidate Rights and Management
Candidate Rights in Screening
CIFAS Fraud Check
Complaints and Disputes
Contractor and Temp Screening
CQC Screening Standard
Credit and Financial Checks
CTC (Counter Terrorist Check)
Data Policies and Procedures
Data Protection in Screening
Data Retention
DBS Checks
Decision Making and Override Governance
DfT Airside Screening Standard
Directorship Checks
DUAA 2025
DV (Developed Vetting)
DVLA Licence Checks
Education and Qualification Verification
Employment History and References
Escalations
Ethics and Fairness in Screening
FCA Screening Standard
Fraud Risk in Screening
Gaps in Employment Screening and Documentation
GDPR
GPG45
GSAT
HMRC 5 Year Statement
Identity Verification
Identity Verification Trust Framework (IDVT)
International and Global Workforce Screening
Name History
Outsourcing and Responsibilities
Overseas and International Criminal Records
PCI Screening Standard
PEP Check
Professional Licences and Memberships
Re-Screening Employees
Retrospective Screening
Right to Work Checks
Rules of Screening
Sanctions and Global Watchlist Screening
SC (Security Check)
Screening Audits
Screening Frameworks
Screening Governance and Accountability
Screening Policies
Screening Risk
Social Media and Digital Footprint Screening
Statutory Declaration
Technology in Screening and Vetting
Third Party and Supplier Management
TUPE Transfers in Screening
Understanding Screening

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